Samsung publish full page apologies over the Samsung Note 7 Problems

Tech giant Samsung have taken out full page ads in the New York Times, the Wall Street Journal, and the Washington Post to apologise for all of the issues surrounding cancelled Note 7 device.

samsung galaxy note 7 apology samsung galaxy note 7 apology

“An important tenet of our mission is to offer best-in-class safety and quality. Recently, we fell short on this promise. For this we are truly sorry… We will re-examine every aspect of the device, including all hardware, software, manufacturing and the overall battery structure. We will move as quickly as possible, but will take the time needed to get the right answers.”

The company continued to state that they will be carrying out a “careful” investigation into the causes and vow to share all the information with the public.

Many who ordered the Note 7 are looking at the recently released Google Pixel XL with Android Nougat as a likely alternative.

We look forward to hearing more reports from Samsung as they continue their investigation.

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